Data Visualization Specialist at Viamo: Apply Now

This is a remote position, but it is restricted to candidates who are legally authorized to work in Canada and reside within the Ontario (Eastern) Time Zone.

Viamo is seeking an experienced Data Visualization Specialist to lead data analysis for its flagship product, Ask Viamo Anything (AVA).

In this role, you will turn complex datasets into clear visualizations, dashboards, and actionable insights that guide product development, improve user experience, and support commercial decisions.

Working closely with the AVA Product Director and other teams, you will analyze product performance across multiple countries, identify opportunities to improve user engagement, and communicate findings to leadership, commercial partners, and donors.

The successful candidate will help establish the company’s data analysis and measurement processes while working independently within a globally distributed team.

Key Responsibilities

• Data Visualization and Reporting: Develop clear, informative dashboards and reports using tools such as Google Data Studio to communicate product performance and business trends.
• Data Quality Assurance: Verify the accuracy and reliability of data products. Troubleshoot technical issues, debug errors, and investigate discrepancies in datasets.
• Product and Commercial Analytics: Collaborate with the AVA Product Director to develop dashboards that support product development, commercial strategy, and business decisions.
• Data Analysis: Query and analyze Viamo’s data to evaluate AVA’s performance across different countries, identify trends, and generate actionable insights.
• User Funnel and Churn Analysis: Examine the user journey to identify drop-off points, usability challenges, and opportunities to improve engagement, retention, and customer lifetime value.
• Data Storytelling: Translate complex datasets and statistical findings into clear explanations and recommendations for executives, commercial partners, and donors.
• Metrics Development: Work with the product team to define performance indicators and establish consistent approaches to measuring product performance.

Requirements and Qualifications

Candidates should have the following qualifications and skills:

• Three to five years of experience as a data analyst or in a related role.
• Strong SQL skills and experience querying and analyzing datasets.
• Demonstrated experience building dashboards and reports using tools such as Google Data Studio.
• Advanced proficiency in Microsoft Excel.
• Strong analytical and technical problem-solving skills.
• Experience troubleshooting technical issues, debugging errors, and resolving data inconsistencies.
• Ability to communicate complex technical information clearly to technical and non-technical audiences.
• Strong organizational skills and the ability to manage competing priorities.
• Ability to work independently, take ownership of assignments, and deliver results with minimal supervision.

Additional Advantages

The following qualifications and experience will be an advantage:

• Experience working independently with a remote, international team.
• A degree in computer science, data science, or a related field.
• Familiarity with data warehouse platforms such as Google BigQuery, Amazon Redshift, or Snowflake.
• An interest in using mobile technology to improve access to information in emerging markets.