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We’re powering millions of users with seamless payments, banking, credit, and business tools and we need a creative, insights-driven writer to bring our customer communications to life.
As CRM Copywriter, you’ll craft high-performing lifecycle messages that onboard, engage, retain, and reactivate users.
You’ll work closely with CRM strategists, designers, and product teams to ensure every message is clear, valuable, and on-brand across email, SMS, push, and in-app channels.
CRM Copywriter – Remote
What You’ll Do
- Write compelling copy for onboarding, engagement, retention, and reactivation campaigns
- Tailor messaging for different personas and user segments
- Craft transactional and automated messages that improve user experience
- Test subject lines, CTAs, and formats to boost engagement
- Use performance analytics to refine messaging
- Ensure brand voice, tone, and personality across all CRM touchpoints
- Collaborate with designers, product, and customer support for aligned campaigns
What You’ll Bring
- 3+ years in CRM copywriting, email marketing, or lifecycle marketing
- Strong portfolio of email, SMS, and in-app messaging copy
- Proven ability to write engaging, conversion-focused content
- Proficiency in CRM platforms
- Fintech, banking, or financial services experience is a plus
- Familiarity with SEO for email content is an advantage
Perks
- People-first, inclusive culture
- Attractive salary, pension, health insurance, and annual bonus
- Learning & development opportunities with regular training
- Collaborative team where every voice matters
If you can balance creativity with clarity and turn ideas into action-driving messages, this is your chance to make an impact at scale.